BLOOMISTRY
⚠️ Account & Personal Data Control

Delete Account & Personal Data

In full compliance with Google Play Store User Data Policy, Bloomistry offers account holders complete control over their personal data. You may request account deletion directly online via this portal or within the mobile application.

Data Permanently Deleted

  • Profile credentials (Name, Email, Username, Password, Phone)
  • Persona Taste preferences (`kindOfPerson`, `colorTaste`, `favoriteEdibles`, `interests`, `entertainment`, `dislikes`)
  • Saved delivery address book & recipient contacts
  • Wish Box saved items (`WishBoxItem`) & Custom Gift requests (`CustomGift`, `SurprisePlan`)
  • Profile & cover photos stored on AWS S3 / Cloudflare R2
  • Firebase Push notification tokens (`fcmToken`) and active sessions
  • Friendships (`Friendship`) & Occasion reminders (`Occasion`, `Reminder`)

Data Retained for Compliance

  • Past completed order financial receipts & billing invoices (`Order`, `PaymentData`)
  • Tax, accounting & legal compliance records (retained for statutory periods required by law)
  • Exit survey statistics in `AccountDeletionFeedback` (anonymized for quality assurance)

Submit Online Deletion Request

Enter your registered email address or phone number to request account deletion without opening the mobile app.

✓

Deletion Request Received!

Your account deletion request has been registered. Account deactivation and data purging is processed within 48 to 72 hours.

Your Tracking Reference ID:
DEL-000000

You may retain this tracking reference for support inquiries.

How to Delete Your Account Inside the Bloomistry App

1
Open the Bloomistry Mobile App and log into your account.
2
Tap on your Profile Icon in the bottom navigation bar.
3
Navigate to Settings and select Delete My Profile.
4
Select your exit reason and tap Confirm Account Deletion.